Skift Take: Marriott has launched a new tech platform that empowers its more than 700,000 associates worldwide to provide high-touch, personalized service at scale. Turns out if you take care of your people, they’ll do an even better job of caring for guests.
Skift Global Forum 2019: How Accenture and Marriott Are Supercharging the Guest Experience by Empowering Employees
12 Oct