Thank you for choosing to be part of our amazing community at FIRST LOVE TRAVELLING. We are very committed to protect your personal information and your right to personal privacy. If you have any queries or questions about our policy, or any of our practices with regards to your personal information, please feel free to record your message in our contact us page.
When you book online with us, you will be needed to enter details i.e. Name, address, telephone number and email address. You will also be required to enter all the names and dates of birth of all the travelling passengers. We will use this information to help ourselves in handling your booking. It should be noted that your data may be shared with certain government organizations as per required by law.
We will be required to collect payment details from you which includes your credit card details as well. We will only use this information to gain payment for services rendered and we assure you that we will remove your credit card details from our servers. Sometimes, if needed, we will contact you via your phone to confirm these details. Please be sure that we will never request for your payment details via e mail and we want to inform you not to send such information via e mail.
All of your personal information given to us over the internet will be protected by Secure Socket Layer technology. We assure you that your privacy and safe transmission will never be compromised. Your personal information will be used for the following purposes:
- Improve your browsing experience
- Send invoices to you
- Collect Payment from you
- Give you info. Of our services
- Send you E mail notifications
- Send you news
- Keep the website safe and secure
We have an opt-in email alert service which will need your email address to sign up. Your e mail address will only be used for the purpose of marketing useful information about our services and offers. We will never ever rent, sell or share your e mail address with any of the third party. You will have the option to unsubscribe from our emails anytime by contacting us on our website.
SECURITY OF YOUR PERSONAL INFORMATION
We take full reasonability of any technical and organizational safety to prevent loss or misuse of any of your personal information provided to us. All of your personal information that is given to us over the internet is protected by Secure Socket Layer (SSL) software. However, we do not take responsibility of the security of data sent over the internet. You will be responsible for keeping your password and user details secret. Make sure that we will never ask you for your password with the exception of logging in to our website.
Cookies are small digital files that are stored by your web browser and they allow your preferences to be recorded while you visit the website. They may be used to track return visits to our website. We can use both “session” cookies and “persistent” cookies on our website.
We use the cookies to:
- Track you whenever you navigate our website
- keep track of items or products in your shopping cart
- Prevent any sort of fraud
- Increase website security
- We use Google Analytics for tracking the number of visitors on our website
- For monitoring the effectiveness of campaigns
You can prevent the setting of cookies by adjusting your browsers setting. Disabling cookies on our website will affect the functionality of our website. Disabling cookies usually result in disabling some of the functionalities and features of our website for you.
LINKS TO OTHER WEBSITES
DATA PROTECTION OFFICER
The GDPR is a regulation in European Union law which seeks to protect the privacy of all the EU citizens and is targeted towards protecting and giving control to individuals over their personal data.
Following that law, we give our customers the access to request any of their information or ask for the purpose of their usage.
YOUR PRIVCY RIGHTS
You may review, change, or terminate your given data or information at any time on our website, as it is your legal right. If we are relying on your consent to process your personal info, you may have the right to withdraw your consent at any duration or time. Please note this that however this will not affect the lawfulness of the processing, before it is withdrawal.
If you have any complaint regarding the use of your information or about our policy, don’t hesitate to contact your travel consultant or reach out to us through our website.