Thank you for choosing to be part of our amazing community at FIRST LOVE TRAVELLING. We are very committed to protect your personal information and your right to personal privacy. If you have any queries or questions about our policy, or any of our practices with regards to your personal information, please feel free to record your message in our contact us page.

Please read this privacy policy with care as it will help you to make to make your decisions about sharing your personal information with us and using our services.

ONLINE BOOKING

When you book online with us, you will be needed to enter details i.e. Name, address, telephone number and email address. You will also be required to enter all the names and dates of birth of all the travelling passengers. We will use this information to help ourselves in handling your booking. It should be noted that your data may be shared with certain government organizations as per required by law.

PAYMENT DETAILS

We will be required to collect payment details from you which includes your credit card details as well. We will only use this information to gain payment for services rendered and we assure you that we will remove your credit card details from our servers. Sometimes, if needed, we will contact you via your phone to confirm these details. Please be sure that we will never request for your payment details via e mail and we want to inform you not to send such information via e mail.

 PERSONAL INFORMATION

All of your personal information given to us over the internet will be protected by Secure Socket Layer technology. We assure you that your privacy and safe transmission will never be compromised. Your personal information will be used for the following purposes:

  • Improve your browsing experience
  • Send invoices to you
  • Collect Payment from you
  • Give you info. Of our services
  • Send you E mail notifications
  • Send you news
  • Keep the website safe and secure

 

EMAIL ALERTS

We have an opt-in email alert service which will need your email address to sign up. Your e mail address will only be used for the purpose of marketing useful information about our services and offers. We will never ever rent, sell or share your e mail address with any of the third party. You will have the option to unsubscribe from our emails anytime by contacting us on our website.

SECURITY OF YOUR PERSONAL INFORMATION

We take full reasonability of any technical and organizational safety to prevent loss or misuse of any of your personal information provided to us. All of your personal information that is given to us over the internet is protected by Secure Socket Layer (SSL) software. However, we do not take responsibility of the security of data sent over the internet. You will be responsible for keeping your password and user details secret. Make sure that we will never ask you for your password with the exception of logging in to our website.

COOKIES

Cookies are small digital files that are stored by your web browser and they allow your preferences to be recorded while you visit the website. They may be used to track return visits to our website. We can use both “session” cookies and “persistent” cookies on our website.

We use the cookies to:

  • Track you whenever you navigate our website
  • keep track of items or products in your shopping cart
  • Prevent any sort of fraud
  • Increase website security
  • We use Google Analytics for tracking the number of visitors on our website
  • For monitoring the effectiveness of campaigns

You can prevent the setting of cookies by adjusting your browsers setting. Disabling cookies on our website will affect the functionality of our website. Disabling cookies usually result in disabling some of the functionalities and features of our website for you.

LINKS TO OTHER WEBSITES

We are not accountable for the safety of any info that you share with the third-party providers who ads, but are not affiliated with, our website. The Services may contain advertisements from third parties that are not linked with us and which may link to other websites or online services. We do not guarantee the safety and privacy of data/information you provide to any third parties. Any data/info collected by third parties is not applicable on/by this privacy policy. We are not accountable for the content or privacy and policies of any third parties, like other websites or online services that may be linked to or from the Services/Products. You should review the policies of such third parties and contact them directly to respond to your questions or questions, on your own.

DATA PROTECTION OFFICER

The GDPR is a regulation in European Union law which seeks to protect the privacy of all the EU citizens and is targeted towards protecting and giving control to individuals over their personal data.

Following that law, we give our customers the access to request any of their information or ask for the purpose of their usage.

YOUR PRIVCY RIGHTS

You may review, change, or terminate your given data or information at any time on our website, as it is your legal right. If we are relying on your consent to process your personal info, you may have the right to withdraw your consent at any duration or time. Please note this that however this will not affect the lawfulness of the processing, before it is withdrawal.

CONTACT US

If you have any complaint regarding the use of your information or about our policy, don’t hesitate to contact your travel consultant or reach out to us through our website.

POLICY CHANGES

We keep the right to update our privacy policy from time to time and may make changes to our existing policy. Whenever we change our privacy policy then the updated version is uploaded on our website. We highly appreciate you to check it from time to time and be up to date with the updated terms and conditions of our policy.