25 Jul
Travel

Hotel Direct Bookings Remain Flat Despite Big Marketing Push

The Ritz-Carlton Bacara, Santa Barbara. For the fourth consecutive year, The Ritz-Carlton hotels brand was ranked No. 1 in guest satisfaction in North America by J.D. Power.

Skift Take: Overall guest satisfaction with hotels in North America is at an all-time high. Still, that doesn’t mean the hotel industry should be congratulating itself; there’s still work to be done.

— Deanna Ting

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25 Jul
Travel

MGM’s Lawsuits Have Outraged Las Vegas Shooting Victims

Alex Gallardo

Jason McMillan, 36, of Riverside, a Riverside County Sheriff’s deputy who was shot and paralyzed in the Oct, 1, 2017, Las Vegas shooting, reacts as he talks about that evening and is upset by MGM’s decision, during a personal account brought together by attorneys at a news conference in Newport Beach, Calif., Monday, July 23, 2018. Behind McMillan are images of the shooting victims of the October 1, 2017 shooting. Victims of the fatal mass shooting at a Las Vegas country music festival are outraged they are being sued by MGM, which owns the hotel where the gunman opened fire.
Alex Gallardo

Skift Take: Good luck to MGM Resorts for trying to undo the public relations and perception damage that this legal maneuvering has caused.

— Deanna Ting

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25 Jul
Travel

Small Luxury Hotels of the World Appoints New CEO

A superior room at The Ampersand Hotel in London, which is a member of Small Luxury Hotels of the World. The collection of luxury independent hotels has appointed a new CEO.

Skift Take: As the big hotel companies increase their focus on soft brand collections, it’ll become even tougher for collections like Small Luxury Hotels of the World, Relais & Châteaux, and Leading Hotels of the World to compete. Ferret has some stiff competition to battle in the coming years.

— Deanna Ting

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25 Jul
Travel

AccorHotels Sets Up $1 Billion Fund With Qatar Partner to Focus on Africa

The view from the Fairmont Mount Kenya, which is currently part of AccorHotels’ portfolio in Africa. AccorHotels, along with Qatar’s Katara Hospitality, are investing $1 billion in hotels throughout sub-Saharan Africa over the next five to seven years.

Skift Take: So much for being asset light. However, this strategy does align with previous comments AccorHotels’ CEO has made about wanting to lead in emerging markets, Africa included.

— Deanna Ting

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25 Jul
Travel

U.S. Airlines Cave In to Chinese Demands About Taiwan

LiPo Ching

Passengers enjoy the lounge at the Taipei Songshan Airport in Taipei, Taiwan, on September 11, 2012. Several U.S. airlines have decided under pressure to refer to Taiwan as part of China. LiPo Ching

Skift Take: U.S. airlines are choosing their pocketbooks over their principles as they bow to Chinese pressure to designate Taiwan as part of China. U.S.-based tech companies have gone along with Chinese censorship in the past so it’s not a big surprise that airlines caved in. It is, however, regrettable.

— Dennis Schaal

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25 Jul
Travel

Can JetBlue Cut Costs and Maintain Margins While Fuel Prices Keep Rising?

Kevin Boydston

JetBlue’s Embraer E190s, including the one pictured above, will be gone from the fleet by 2025. JetBlue is taking an impairment charge of more than $300 million as a result. Kevin Boydston

Skift Take: JetBlue is doing its best to ensure its cost-cutting approach won’t affect passengers. But on the periphery, the airline’s customers might notice some differences as JetBlue tries to remove $300 million in non-fuel cost by 2020.

— Brian Sumers

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25 Jul
Travel

Uganda to Borrow From Overseas to Revive National Airline

Uganda will borrow from Canadian and European credit agencies to fund jet acquisitions from Bombardier Inc. and Airbus SE to revive its national airline that’s been defunct for more than two decades.

Skift Take: Maintaining a national carrier has already proven too difficult in some parts of Africa. Hopefully Ugandan Airlines can learn from the success of competitors like Ethiopian Airlines.

— Sarah Enelow-Snyder

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25 Jul
Travel

American Airlines Legend Bob Crandall on How Mergers Led to Increased Inequality

Brandon Wade

Bob Crandall at the Robert W. Baker Integrated Operations Center IOC in Fort Worth, Texas on October 25, 2017. Crandall is a longtime critic of airline consolidation. Brandon Wade

Skift Take: Bob Crandall called it in the late 1970s, saying airline deregulation would be the ruination of U.S. aviation. You can credit the retired American Airlines chairman and CEO with consistency as he argues that airline mergers — and mergers in general — have contributed to capital accumulation at the expense of workers, and the demise of small cities.

— Dennis Schaal

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25 Jul
Travel

Investors Question Whether Ryanair Has Lost the Magic

Ryanair’s quarterly profit is off, year-over-year, which might be making investors uneasy. Pictured is the airline’s Dublin headquarters.

Skift Take: Ryanair’s profit is down, but let’s not get carried away. The airline reported roughly $400 million U.S. in pre-tax profit for the most recent quarter, despite several challenges, including labor unrest and rising fuel prices. Europe’s leading discounter will be just fine.

— Brian Sumers

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