In their role as travel intermediaries, travel agents are caught between a rock and a hard place as they assist their customers to seek refunds from suppliers like airlines, hotels and attractions. Mark Schiefelbein / Associated Press
Skift Take: The coronavirus crisis accentuates the value of travel advisors as much as it highlights their plight as go-betweens in the tourism sector. But a bigger question looms: Will these travel intermediaries in Asia survive the onslaught of this latest crisis?